Privacy Policy
Orlando Grill Repairs is a mobile BBQ grill repair service based in Orlando, Florida. This page explains what information we collect when you use this website or contact us, why we collect it, and the choices you have. We've kept it in plain English on purpose.
¿Prefieres esta información en español? Llámanos al 407-337-4434 y con gusto te la explicamos.
Information you give us
When you request an estimate through our form, you may provide your name, phone number, email address, ZIP code, your grill's brand and model, a description of the problem, an optional photo of your grill, and any notes you add. When you call us, you provide whatever information you choose to share on the call.
We use this information for one purpose: to respond to your request, diagnose the problem, and schedule and perform your repair.
Information collected automatically
Like most websites, we use analytics to understand how the site is used. Through Google Analytics and Google Ads, we collect information such as the pages you visit, the type of device and browser you use, your approximate location, how you found the site, and whether you completed an action like submitting the estimate form or tapping our phone number. This is collected using cookies and similar technologies and is reported to us in aggregate.
Phone calls
Our phone number is provided through CallRail, a call tracking service we use to understand which of our advertising brings in calls. Calls to our number may be monitored or recorded for quality and training purposes. If you prefer not to be recorded, you can tell us at the start of the call or use the estimate form instead.
Who we share information with
We do not sell your personal information. We share it only with the service providers that make this website and our business work:
- FormSubmit — delivers your estimate form (including any photo) to our email.
- Google — Google Analytics and Google Ads, for site analytics and advertising measurement. Google Fonts also serves the typefaces on this site, which involves your browser requesting files from Google's servers.
- CallRail — routes and tracks calls to our phone number.
We may also disclose information if required by law or to protect our legal rights.
Cookies and your choices
You can control or delete cookies through your browser settings. To limit Google's use of your data for advertising, visit adssettings.google.com. To opt out of Google Analytics across websites, you can install the Google Analytics opt-out browser add-on.
How long we keep information
We keep estimate requests and related correspondence as ordinary business records for as long as we need them to serve you and run the business, after which they may be deleted.
Your rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Call 407-337-4434 or send a request through the estimate form on our homepage and we'll take care of it.
Children
This website is for homeowners and businesses, not children. We do not knowingly collect personal information from anyone under 13.
Changes to this policy
If we change how we handle your information, we'll update this page and the date at the top.
Contact
Orlando Grill Repairs · Orlando, FL · 407-337-4434